HOW MUCH DOES SHIPPING COST?

  • The shipping cost within the U.S. is : 4.99 USD + 1.99 USD per additional item.
  • For international shipping: from 9.99 USD + 6.99 USD per additional item.

WHERE DO WE DELIVER?

We provide worldwide shipping.

SHIPPING CARRIER

USPS, UPS, Local Post.

PROCESSING TIME

Please be noted that we need 1-3 business days to process orders as our products are made to order.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

SHIPPING TIME

The actual shipping time to destination countries is based on the shipping method in your order.

  • US orders: Standard Shipping: 3 – 9 Business Days
  • Other Countries: 10 – 20 business days.

Note: The public holidays, destination countries and couriers will be affected the shipping time too.

DELIVERED

  • Total delivery time = Processing time + Shipping time

Please note that any shipping time stated on our website or given by customer service representatives are estimates only. Please do not cut the shipping times too close. Postal services are not infallible. There may be unexpected delays. Please allow some extra time for un-foreseen delays. We will do our every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, customs clearance, weather, holidays or incorrect/insufficient delivery information.

Not in love with your new purchase and request order modifications? Please contact [email protected], we’d be more than happy to help you sort your issue out and find the best solution for you!

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.

Order Timeline

1. A customer places an order.

A customer selects your product, clicks the Buy button, and completes the check out process. The customer provides payment and shipping information.

2. We begins processing the order information and verifies the order.

Your order will be confirmed within 24 hours. Then we attempts to validate the customer’s payment method and order details. At this step, the order may be declined if their payment cannot be processed. In order to allow for any cancellations or for a fraud review, we hold on to the order for 8 hours before it processing.

3. We send an order to the factory.

Your order will processing and processing time depending on your ordered items, please read product’s detail.

4. Order is confirmed fulfilled

An order is confirmed fulfilled when the package receives its first tracking scan from the carrier. We will send tracking code notification to your email.

5. The customer receives the order

An order is eligible for payment as soon as the tracking carrier confirms the order as delivered.

6. We will asks the customer to feedback

About the product and the service provided.

Shipping Information’s FAQ

About Late Deliveries

Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. Printady cannot be held responsible for delays caused by unforeseen or uncontrollable events such as:

  • Possible Reasons for Delay
    Incorrect Address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • International customs procedures
I haven't received my order yet. What's going on?

If you are in the USA and it’s been over 25 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!

In addition, we do not take responsibility for the delay caused by unforeseen or uncontrollable events such as:

  • Incorrect Address.
  • Missing apartment, building, floor, or unit number.
  • Severe weather conditions.

International customs procedures

I only received part of my order. Where is the rest?

Don’t worry, the rest of your order is on the way to you. Whenever possible, we’ll deliver all items in order at the same time. However, sometimes we have to spit shipments so you can get your items faster.

Why haven't I received my order confirmation email?

Typically, if an order was submitted, verified, and processed successfully, you should have received an automated order confirmation via email.
If you have not received an order confirmation sent via email, we recommend you contact us to investigate this problem for you. It is possible that your order was unsuccessful.
Additionally, it could also be possible that the email address submitted by you was incorrect. Besides, please check your spam folder. They may be in there.

I send an email, but I have got no response. What does this mean?

Because every day we have received a high volume of customer messages, sometimes we cannot respond to your email immediately. We’ll answer you within 1 business day. We are trying to improve our service day by day to serve you better.

Can I ship items in my order to the different addresses?

We do not deliver a single order to multiple addresses. If you want to send items separately, you will need to place separate orders for each delivery address.

Do you ship to PO Boxes and Military APO/FPO addresses?

Yes, we do. It can take up to 45 additional days to deliver your items to APOs.
Please note that you cannot have the tracking number for orders delivered to PO Boxes and Military APO/FPO addresses because of military security reasons